FAQs | Accessoryssimo

Here are a few of the frequently asked questions. To provide you with the best customer experience, your feedback is greatly encouraged. If you have any questions please send us an email at info@accessoryssimo.com

In order to ensure you the lowest possible price, we ship directly from our partnered warehouses & factories located in US & China. So, please expect your items to be shipped separately (if you order more than one item) as different factories specialise in different areas of manufacturing.

It's coming, promise! Due to extremely high demand, a package usually takes around 9 to maximum 21 business days to arrive and typical shipping times to the U.K., North America, Europe, Africa and Australia are maximum 18 business days.

It will take usually between 2-5 business days.

You can place an order from any country, we ship Worldwide.

Yes, we provide Free Worldwide Shipping on every items.

We processes all orders in USD. While the content of the cart is displayed in several currencies, you will checkout using USD at the most current exchange rate.

Some countries may charge import duties and taxes or other random fees. Some couriers may also charge handling fees for processing your parcel through customs. Sorry, we have no control over this and it's your responsibility to pay for any fees. We suggest you find out what fees are applicable in your country before you order. 

Yes, you will receive an order number after placing your order. Please contact us if you don't receive one within 24 hours.

All inquiries can be forwarded to info@accessoryssimo.com

If you've already made and paid for your order and need to request a change, you have one hour from when you purchased to quickly email info@accessoryssimo.com with your order number and the changes you need to make. During this hour, we should be able to add products to your order, change your delivery address or sizes. 

It’s the same deal as changing an order, you have one hour from when you made your order to email us at info@accessoryssimo.com to let us know you have to cancel. Why only one hour? Because after that your order slip is printed down in packing and sometimes even packed and ready to go. 

Oh no :( but that’s ok we understand. If it has been less than 30 days since you ordered your item simply send us an email at info@accessoryssimo.com and we'll advise the return address.

You can choose a refund or store credit for the product purchase price (shipping not included). Your gear needs to be unwashed, unworn (tried on is fine) and in the original condition that it was sent out to you. Unfortunately we can't accept returns for any items that show signs of being worn around.

Absolutely! Send us an email about the particular product you are interested in purchase and we will get straight back to you with details if we are planning to restock / re-release.

We accept Paypal, Visa, Mastercard, Stripe & Discount Code payments.

You can be absolutely sure that all purchases here are safe and secure. We use encrypted SSL to make sure your transaction is 100% safe.

One of our goals has always been to make our products attainable for everyone and sometimes we are able to offer this as part of our promotional offer.

Yes, all we ask is for customers to cover postage and packaging fees when we are running promotional offers.

We're already giving away our products for FREE ;)

We only ask you to cover the small packaging and shipping costs. Items are sent individually so there is a shipping cost for each item. There are no other costs, now or in the future.

We order a vast amount of products every week, this allows us to get the lowest possible price. We also have special rates with our logistics partners which ensures we keep shipping and packaging charges to a minimum.

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